Service Engineer / Сервисный инженер (УЗИ)

Service Engineer

Medical Imaging Systems

Responsibilities:

• Service revenue: maintain research on regional markets and industries, and promote service products to achieve annual service revenue goals;
• Service Channel Management: Technical support and service training for distributor engineers, delivery service policy to distributor.
• Service Delivery: Define Service Level Agreement (SLA) of regular service delivery base on customer segmentations and customer expectations. Develop and following pro-active service delivery model, including service weeks, service scanning, Customer visits, collecting Customer profiles, etc.
• Support sales department in service issues. Cooperation with sales and marketing departments.
• Daily work in CRM and others online platform system

Requirements

• Education: Bachelor degree or above, major in electronics, biomedical engineering is preferred;
• Experience: more than 3 years of working experiences in service in medical equipment industry with Solid understanding about medical equipment industry
• Knowledge and skills: Good leadership, communication skills; Good information collecting and analyzing ability; Comfortable with frequent travel; Adaptable to cross- culture environment；
• Good written and spoken English；
• Familiar with computer and office software.

Conditions:

• Competitive compensation package including KPI bonus (will be discussed individually during interviews)
• Corporate mobile and equipment support
• Social benefits (Health and Life insurance)