Inside Sales Representative

Job Summary:

We are looking for a proactive and driven Inside Sales Representative to join our sales team. The successful candidate will be responsible for generating new business, maintaining relationships with existing customers, and promoting our international freight forwarding and logistics services. This role requires excellent communication skills, a solid understanding of global transportation and logistics, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

• Identify and target potential customers in need of freight forwarding and logistics solutions.
• Develop and maintain strong relationships with customers to ensure repeat business and customer satisfaction.
• Promote and sell air, ocean, and ground freight services to customers across various industries.
• Prepare and deliver sales presentations and proposals tailored to customers needs.
• Negotiate rates, terms, and service agreements in line with company policies.
• Collaborate with the operations team to ensure seamless execution of customer shipments.
• Maintain accurate records of sales activities, customer interactions, and pipeline opportunities using CRM tools.
• Stay updated on market trends, competitor activities, and industry regulations.
• Attend networking events, trade shows, and customers meetings as needed to grow business.

Required Skills & Qualifications:

• Minimum 4 years of business experience in a global business network.
• Minimum 3 year of proven experience in sales, preferably in freight forwarding, logistics, or supply chain.
• Bachelor's or higher degree.
• Minimum B2 English level.
• Strong knowledge of international shipping regulations, customs procedures, and Incoterms.
• Excellent organizational skills and attention to detail.
• Strong problem-solving abilities and ability to work in a fast-paced environment.
• Effective communication and customer service skills.
• Self-motivated with the ability to meet and exceed sales targets.
• Proficient in MS Office and CRM software.
• Ability to travel as required.

Preferred Qualification:

• Holding FIATA and/or IATA certification

Work Environment:

• Remote-based role for Kazakhstan residents with occasional visits to customer locations.