The role you are looking at is a part of Wolt Market – our very own grocery stores that deliver unprecedented convenience and world-leading customer experience. People across 21 countries can order their groceries and have them delivered to their doorstep at lightspeed!
Reporting to the General Manager of Wolt Market Kazakhstan, the Senior Category Manager is responsible for building and managing the assortment and trading plan, including pricing and promotions. The role also involves developing strong relationships with suppliers and taking full ownership of category performance across assigned categories in the Kazakh market.
The Category Manager works closely with Wolt Market stores to ensure the right assortment in every location, with the Content team and Supply Chain to ensure stock availability at all times. The role also includes working with retail partners to continuously optimize trading performance. Other key stakeholders include operations, marketing, and data teams to define and develop all necessary reporting, data models, tools, and products to drive category performance in local stores.
What you’ll be doing:
- Having full ownership of the total category performance, including forecasting, monitoring, reporting on the business.
- Leading a team of 2 category specialists
- Contributing to driving projects and trading strategy to achieve business goals.
- Defining and continuously updating Wolt Market’s assortment at a store level to meet customer needs and optimise order economics.
- Leading effective negotiations with suppliers to establish joint goals, improve cost structure, and sustainably grow the P&L.
- Influencing the design of the categories, as well as contributing to new product groups and improving the customer experience to deliver growth.
- Creating business plans for new opportunities and developing and executing project plans for the launch of new features, incorporating merchandising and pricing strategies.
- Working cross-functionally with counterparts across in-stock management, marketing, finance, and retail systems to operate and grow the business.
- Continually improving and automating manual processes to enable the team to scale better as the business grows.
Our humble expectations
- Five (5) years of solid experience in category management, with a proven track record of delivering results
- Background in online grocery, traditional grocery retail, or e-commerce, ideally in fast-paced or scaling environments
- Strong communication skills and experience negotiating with both internal and external stakeholders
- Excellent analytical skills
- Ability to think both strategically and operationally, with strong attention to detail
- Experience in ultra-fresh categories (e.g. fruits and vegetables, fresh meat) is a plus
- Full professional proficiency English, Kazakh and/or Russian