IT Support Engineer

ATU Duty Free was founded in 2000 as a joint venture between TAV Airports Holding and Unifree Duty Free/Gebr. Heinemann. It is a combination of airport owner/landlord, retailer and distributor/supplier that brings together the three core competencies of the industry and puts us ahead of our competitors.

And it is this unique combination that has moved ATU Duty Free from its beginnings – operating an 80 sq.m store, to becoming, 21 years later, one of the worlds top travel retail companies. We now operate 110 shops covering 25.000 sqm of retail space, spanning 21 airports in 7 countries across the globe.

Headquartered in Istanbul, ATU employs more than 1.600 people worldwide serving approximately 100 million customers annually.

We're looking for a "IT Support Engineer" for our Kazakhstan operation

Job description

• To provide end users with support and solution for PC, Printer, Network, Operating System, Smartphone, Hardware and Software
• Working with POS terminals and Fiscalization sistems
• Working on IT documentation

Requirements

• Graduated from Computer Engineering or related studies, might be last year student
• Good level of English
• Preferred minimum 1-year proven experiences in similar role, but not mandatory
• Knowledge of Windows Client Operating System
• Microsoft Office Knowledge (Microsoft certificate is preferred)
• Ability to adapt to company’s processes and procedures
• Good documentation skills
• Sufficient knowledge of the network structure
• Knowledge of ITIL standards

Conditions

Shift schedule 2/2 (day/night)