Junior Website Administrator (e-commerce)

iPlantBased.ae is a niche online marketplace for people who choose conscious eating and a modern lifestyle. We bring together the best plant-based brands in one place (Beyond, Wanted Vegan, Nadura and others), create our own food boxes, and deliver orders across all Emirates within 24–48 hours while strictly maintaining the cold chain.

We are now looking for a Junior Website Administrator to help our online store grow in revenue, conversion, and customer loyalty.

The role is very hands-on: part e‑commerce manager, part marketer, part account manager – and you work directly with the CEO.

What we offer

• Salary: 5000–6000 AED (depending on skills and experience)

• Direct reporting line to the CEO: fast decisions, minimal bureaucracy

• Quick start date

• A role in a rapidly growing segment: plant-based products and e‑commerce in the UAE

• A very “product-focused” position where you directly influence revenue, product, and customer experience

Your main goals

Financial & sales goals:

• Increase average order value and website conversion rate

• Monitor stock levels and submit purchase requests on time

Marketing & traffic goals:

• Grow our customer base: collect emails and phone numbers, increase “would recommend to a friend” scores

• Optimize product pages: descriptions, photos, categories, bundles

• Improve the full customer journey: cart, checkout, clarity and convenience of the website

• Work on content: product descriptions, blog posts, banners, special offers

• Reduce return and cancellation rates by analyzing reasons and improving customer experience

• Collect positive reviews and improve the store rating on external platforms

Role KPIs

• Gross margin of the online store: 30%

• Website conversion rate (CR): 25%

• Average order value (AOV): +20%

• Product availability (Out-of-Stock%): max 15%

• Returns / cancellations rate: max 10%

What you will do day to day

• Manage and maintain our Shopify website: add products, collections, promotions, special offers

• Upload and update content: descriptions, images, photos, banners, blog posts

• Respond to customer inquiries via live chat, email, and social media; assist with product selection and checkout

• Monitor carts, orders, payments, and deliveries to make sure everything runs smoothly

• Test website functionality, monitor page speed and performance, and flag or fix any issues

• Work closely with marketing to launch campaigns and promotions, and support SEO optimization

• Track and review key metrics on a regular basis: conversion, sales, reviews, returns

• Suggest UX/UI improvements that make it easier and more enjoyable for customers to buy

We are a good match if you

• Have at least 1 year of experience as a website administrator or content manager (Shopify / WordPress / WooCommerce or similar CMS)

• Understand how e‑commerce works: product management, cart, checkout, online payments, returns

• Have Advanced English: you can confidently communicate with customers and work with content and interfaces in English

• Are detail-oriented and data-driven: you like looking at numbers and improving them

• Have an interest in plant-based products, wellness, or foodtech – this will be a big plus

If you want to grow in e‑commerce, are not afraid of responsibility for numbers, and like seeing a direct impact from your work, send us your CV and a short cover letter with examples of projects where you improved a website or online sales metrics.