Advertising Operations & Supplier Relations Manager (Bilingual EN/RU)/Координатор операций в медиаб

Aqua Ads is an international media buying agency specializing in Google Ads. Our team consists of professionals working from different countries around the world. The company's central office is located in Dubai.

We work with diverse verticals and large-scale advertising campaigns. Our team is multilingual, which is why fluent proficiency in both Russian and English is a mandatory requirement for all employees.
🔑 I am committed to excellence in the dynamic media buying environment.

Role Overview

We are seeking a bilingual Operations Manager who is 🔑 ready to serve as the operational and communication bridge between all company departments, the media buying team, and all external suppliers (advertising accounts, services, tools, and other resources).

This role goes beyond financial accuracy—the focus is on managing relationships with all suppliers, coordinating work between departments, negotiation, problem-solving, and ensuring all parties work smoothly together.

Your goal: maintain strong partnerships with all suppliers, secure the best possible collaboration terms, coordinate work between all departments and employees, and keep the team in constant sync.

Key Responsibilities

Supplier Relationship Management

- Build and maintain long-term relationships with all company suppliers: Google Ads accounts, services, tools, software, and other resources
- Negotiate pricing, collaboration terms, payment conditions, and working policies
- Ensure timely delivery of services and resources at agreed quality levels
- Handle escalations, disputes, and conflict resolution with all suppliers
- Evaluate new potential suppliers and onboard them when needed
- Maintain a database of supplier performance and reliability across all areas
- Strive 🔑 to become a trusted partner for all suppliers in our ecosystem

Communication Bridge (English ↔️ Russian)

- Translate and relay all important updates between the English-speaking owner and Russian-speaking employees (media buyers, analysts, other departments)
- Ensure requests from all company departments are clearly communicated to suppliers
- Coordinate communication between all company departments
- Ensure supplier updates are clearly communicated back to relevant employees and the owner
- Provide clear, structured summaries instead of raw message forwards
- Serve as 🔑 a bridge for seamless information exchange between all parties: owner, company departments, employees, suppliers

- Manage company operational processes: access to services, tools, subscriptions
- Maintain real-time visibility over all company resources, spend rates, and risk levels
- Ensure all employees always have the necessary resources and access to work
- Monitor availability of all services and proactively resolve technical and operational issues
- Coordinate requests between departments and ensure timely execution

Budget and Balance Control

- Coordinate all payments and prepayments with all company suppliers
- Confirm fund allocation for accounts, services, and subscriptions
- Maintain accurate balance and expense tracking per supplier, per account, and per service
- Reconcile daily or weekly spend with department reports and supplier reports
- Escalate any discrepancies and financial inconsistencies immediately

Reporting and Documentation

- Maintain a clear tracking system (Google Sheets or Notion) showing:
- Supplier list and contracts/terms
- Per-account and per-service budget and balance
- Resource status and notes
- Negotiated terms per supplier
- Prepare structured reports for the owner and all company departments
- Track KPIs and highlight risks, opportunities, or inefficiencies

Process Development

- Create standardized processes for:
- Requesting resources from suppliers (accounts, services, tools)
- Allocating budgets and resources
- Reporting spend and resource usage
- Handling supplier issues and service replacements
- Improve communication workflows to reduce response times and errors

Required Skills and Experience

Mandatory Requirements

Languages:

- Fluent Russian (native or near-native level)
- Fluent English (professional level for confident verbal communication with clients and team members)
- Excellent verbal communication skills and articulate speech — communication is the core skill for this position

Experience and Skills:

- Minimum 3 years of experience in relevant fields
- Experience with Google Ads (preferred and important)
- Experience in media buying (critically important as this is the company's core business)
- Strong negotiation ability with a focus on long-term partnerships
- Experience building and managing relationships with vendors or partners
- Understanding of Google Ads accounts and operational dependencies
- Ability to work with high budgets and maintain accuracy

Personal Qualities:

- Highly organized with strong follow-through
- Excellent communicator who simplifies complex information
- Reliable under pressure and capable of managing multiple suppliers
- Confident, diplomatic, and solution-oriented
- Ability to find balance 🔑 between different priorities and stakeholder interests

- Experience working in international teams
- Knowledge of analytics and project management tools
- Experience in business process automation

Working Conditions

Work Format:

- Fully remote work
- Work from anywhere in the world
- Company's central office is located in Dubai (UAE)

Work Schedule:

- Core hours: 10:30 AM – 6:30 PM Dubai Time (UTC+4)
- In rare cases, availability outside regular hours may be needed as clients and partners are in different time zones (99% of communication happens during working hours)

Compensation and Bonuses:

- Payment in USDT once a month
- Compensation amount is discussed individually during the interview
- Bonus system based on performance
- Salary increases and bonuses are directly tied to results, as the effectiveness of this position directly impacts the entire team's performance

Probation Period:

- 3 months

What We Offer

✅ Remote work from anywhere in the world
✅ Work in an international team of professionals
✅ Education and professional courses paid by the company if they are beneficial for business development
✅ Career growth opportunities — salary increases and bonuses depend on your results
✅ Direct impact on company results — your work directly affects the efficiency of all 🔑 teams
✅ Direct interaction with the company owner — short communication chains and fast decision-making

Your success will be measured by the following criteria:

- Supplier satisfaction and responsiveness
- Reduction in service and resource delivery delays or failures
- Improvement in pricing or terms due to negotiation
- Zero untracked funds or missing balances
- Operational efficiency (faster resolution of operational requests and task execution)
- Fewer escalations and smoother workflows between teams

Reporting Structure

- Reports directly to the owner
- Works daily with all company departments: media buyers, analysts, technical specialists, and others
- Serves as the primary point of contact for all external company suppliers
- Coordinates communication between all company employees

How to Apply

If you meet the requirements and are ready to become a key player in our team, send your resume highlighting your experience in media buying and supplier management.

Important: In your cover letter, briefly describe your experience negotiating with suppliers and provide an example of a successful case from your practice.

💡 For detail-oriented candidates: If you have carefully read this job posting, you know how to start your cover letter. We only consider applications that demonstrate attention to detail.