SEO Account Manager

SEO Account Manager

Location: Remote (Belarus, Poland, Kazakhstan, Armenia, Uzbekistan, Latvia, Estonia, Lithuania)

Job Type: Full-Time

English: C1

Is This You?

If you’re the type of person who thrives in a fast-paced environment, enjoys keeping projects organized and on track, and loves solving client problems, this role is for you.

We’re looking for someone who:

Is hardworking, proactive, and takes full ownership of projects. You don’t wait for someone to tell you what to do—you figure it out and get it done.

Has strong communication skills and can confidently engage with clients via email, Slack, and calls.

Is a problem-solver who can handle client concerns without panicking, escalating only when necessary.

Has an agency background and understands the pace, challenges, and expectations of agency life.

Has basic SEO knowledge or knows how to get answers from the SEO team.

Is detail-oriented and highly organized, ensuring projects and deliverables stay on schedule.

Is quick to respond to clients and internal team members—delays don’t exist in your vocabulary.

Is comfortable handling delegated tasks from the Operations Lead and executing them efficiently.

Position Overview

We are seeking a highly motivated SEO Account Manager to project-manage eComm and healthcare client campaigns and serve as a key point of contact for client communication. You will be responsible for ensuring the smooth day-to-day management of SEO projects, coordinating with internal teams, delivering exceptional client service, and ensuring timely responses to all client needs.

The ideal candidate has a background in SEO and digital marketing, experience working in a marketing agency, and the ability to manage multiple projects and client relationships simultaneously. This is not a sales role but rather a client management and project coordination position, ensuring campaigns stay on track and clients remain satisfied.

Key Responsibilities

Client Communication: Serve as the primary point of contact for assigned clients, ensuring quick responses and excellent customer satisfaction.

Project Coordination: Work closely with internal SEO specialists to ensure effective implementation of SEO strategies and solutions.

Reporting: Prepare and present SEO performance reports to clients, explaining the results and any recommended adjustments to strategies.

Problem-Solving: Identify and resolve any issues or roadblocks to ensure project success.

Client Retention: Build and maintain long-term client relationships by delivering value and proactive account management.

Documentation: Track tasks and communications in CRM or project management tools to ensure smooth workflow and accountability.

Qualifications

Experience: 4+ years of experience in an agency environment managing client accounts (SEO or digital marketing experience required).

Communication: Excellent written and spoken English (near-native proficiency) and the ability to confidently lead client calls and presentations.

Project Management: Strong organizational and multitasking skills to manage multiple accounts simultaneously.

Operations Support: Assist the Operations Lead with various delegated tasks, including workflow management, tracking client requests, and handling administrative responsibilities related to client projects.

Problem-Solving: Identify and resolve any issues or roadblocks to ensure project success.

SEO Knowledge: Basic understanding of SEO concepts and the ability to coordinate with specialists for technical issues.

Collaboration: Ability to work effectively with team members and escalate issues when necessary.

Responsiveness: Quick to reply to client queries and able to work under pressure while maintaining professionalism.

Tech Tools: Familiarity with CRM and project management tools like Go High Level, Notion and Slack, etc.

What We Offer

Competitive salary with performance-based incentives.

Fully remote position with flexible working hours.

Collaborative and fast-paced work environment.

Opportunities for professional growth and development.