Бизнес-аналитик, Дубай

Job Description: Business Analyst

Company: International chain of restaurants. Currently 7 restaurants in MENA region, Russia and in Europe. Head office in Dubai

Location: Dubai, UAE

Your role:

To become the chief architect of our company's digital transformation. Your core mission is to digitize, analyze, and optimize every critical process across the company’s ecosystem: from financial performance and dessert production to kitchen operations and front-of-house service. You will translate complex data into actionable strategies that directly increase profitability, reduce costs, and identify new avenues for growth. This role is designed as a direct pipeline to the position of Chief Operating Officer (COO) in the future.

Key Responsibilities:

• Conduct a full-scale audit and lead the digital mapping of end-to-end processes in finance, production (dessert kitchen, commissary), supply chain, restaurant operations, and delivery.
• Design, implement, and maintain a real-time KPI dashboard and reporting system for all management levels
• Build sophisticated financial and operational models to analyze profitability by product line, menu item, and location
• Identify operational bottlenecks, waste, and cost-saving opportunities across the entire value chain
• Develop and present data-backed recommendations to senior leadership on revenue growth, cost reduction, and new business verticals (e.g., catering, franchising, retail products)
• Lead or co-pilot cross-functional projects to implement improvement initiatives and measure their impact.

Who You Are (The Ideal Candidate):

• You have 3+ years of experience in top-tier management consulting (e.g., Tier1, Tier2), business analysis, or operational excellence roles within fast-paced, multi-unit environments (e.g., retail, FMCG, HoReCa is a major plus)
• You possess a quantitative, analytical, and engineering mindset - you are passionate about drilling into the details to find the root cause
• You are an expert in Excel/Google Sheets and proficient with BI tools (Power BI, Tableau, Looker). Knowledge of SQL is essential for data extraction.
• You have a solid understanding of financial principles (P&L, COGS, variance analysis) and operational management.
• You are a problem-solver who moves beyond identification to proposing pragmatic, executable solutions.
• You have fluent English for international reporting and communication.

What We Offer:

• A Clear Path to COO: This role is strategically created to grow out our future Chief Operating Officer.
• High-Impact Compensation: Fixed salary + a significant monthly performance bonus tied directly to achieving KPIs that you will help define and that tangibly move the needle for the business.
• Unparalleled Influence: Your work will shape the operational backbone of a global brand. You will see your ideas implemented at scale.
• A Culture of Innovation: Join a leadership team that values evidence-based decision-making and is ready to invest in your vision.