Shift Leader of AOCC

Founded in 1935, Almaty International Airport is the largest air gateway in Kazakhstan and, since 2020, has been part of TAV Airports, a member of the Groupe ADP – the world’s leading airport management platform operating in 29 countries.

Our mission – connecting CIS countries to the world through a seamless, world-class travel experience.

Our vision – by 2030, to become Asia’s most desired gateway with the largest number of destinations in Central Asia, delivering innovative travel and cargo experience, and driving sustainable growth for local communities.

Our values – Safety & Responsibility, Customer & People Centricity, Innovation & Agility, Collaboration & Transparency, Excellence & Passion.

We are committed to operational excellence, customer satisfaction, and continuous innovation, while upholding the highest standards of safety, sustainability, and service quality.

Key Responsibilities:

• Ensuring effective organization of operational activities

• Monitoring On-Time Performance (OTP)

• Coordination of interaction among airport services

• Control of productivity and quality of process execution

• Operational management and resolution of non-standard situations

• Compliance with regulations and standards: monitoring compliance with internal procedures, process maps, and regulatory requirements; participating in the development and updating of operational instructions.

• Ensuring confidentiality of transmitted information

• A secondary specialized or higher education

• At least three years of work experience in an airport dispatch/operations service

• Possess knowledge of human factors, strong interpersonal skills, an analytical mindset, and problem-solving abilities

• Have proficient oral and written communication skills

• Proficiency in the state language, Russian, and English to the extent required for the performance of official duties

• Possess computer literacy

• shall be knowledgeable of: the organizational structure of JSC “MAA”; the specialization of services, groups, units, and the operational interrelations between them; aircraft turnaround processes, including pre-departure preparation and post-arrival servicing; ecution; safety regulations, industrial safety, workplace sanitation, and fire safety rules; the Company’s policy in the field of the Integrated Management System (IMS)

What do we offer?

• Employment in accordance with the Labor Code of the Republic of Kazakhstan
• Office location - Almaty International Airport
• shift working hours 2/2
• Annual paid leave of 24 calendar days (1 paid day-off for birthday after 1 year of employment)
• Annual bonuses on performance results, annual salary indexation
• Voluntary Medical Insurance (after probation period)
• Corporate meals
• Shuttle bus
• Trainings, e-Learning Academy

ALA ensures equal opportunities for every applicant, excluding any form of discrimination based on: race, color, gender, religion, language, marital status, sexual orientation, political opinion, ethnicity, health, disability, family obligations, trade union activity, or age.

Join our team today and become a vital part of our global airport family, comprising dedicated professionals who work together to ensure a future of seamless travel experiences!​​​​​​​