IT Infrastructure & Automation Lead

IT Infrastructure & Automation Lead

(Internal Systems Owner | Home Services Tech)

Location: Remote (US time overlap preferred)

Type: Full-time

Compensation: Competitive (based on ownership level & experience)

This Is an OWNER Role (Not a Dev Ticket Role)

You will be responsible for how the company runs technically, end-to-end.

If you like:

• owning systems instead of waiting for tasks

• building automation instead of manual work

• working close to leadership and operations

• turning chaos into clean systems

You’ll love this role.

If you only want to write frontend code — this is not for you.

🛠️ What You Will Own

1️⃣ Infrastructure & Security

• Website hosting, DNS, SSL, backups, monitoring

• Security best practices (access control, data protection, incident prevention)

• System reliability and uptime

2️⃣ Integrations & Automation (Core)

• Zapier / n8n / custom API automations

• ServiceTitan ↔ GoHighLevel ↔ Website ↔ Ads ↔ Internal tools

• Reduce manual work across ops, marketing, and dispatch

3️⃣ ServiceTitan (Technical Ownership)

• Data extraction, reporting, automation

• Custom workflows & integrations

• Supporting ops with clean, reliable data

4️⃣ Dashboards & Visibility

• Build and maintain internal dashboards (Retool / BI / custom tools)

• Give leadership real-time insight into:

  • leads

  • jobs

  • revenue

  • performance

5️⃣ Internal Tools & Systems Thinking

• Improve how teams work through tech

• Automate repetitive processes

What We’re Looking For (Must-Have)

• Proven ownership of IT systems or infrastructure

• Strong understanding of Linux / servers / deployments

• Experience with automation & integrations

• Comfortable working with APIs

• Backend or full-stack background (Python, JS, etc.)

• Ability to think in business processes, not just code

Big Plus (Not Required)

• Experience with CRMs (ServiceTitan, HubSpot, Salesforce, etc.)

• Zapier / n8n power user

• Dashboard tools (Retool, Metabase, Looker, PowerBI)

• Home services or ops-heavy industries

• Experience supporting fast-growing companies

This Role Is NOT For You If

• You only want frontend / React work

• You need very detailed daily instructions

• You avoid responsibility for production systems

You don’t like operations or business context

What You Get

• Real ownership (you matter)

• Direct access to leadership

• Ability to design systems your way

• Growing company with long-term upside

• No corporate politics, no busywork

  
  How to Apply

• Send:

• Your resume here in Headhunter
  * with a short note describing systems you have owned
  * and examples of automation / infrastructure you’ve built