Business/System analyst

Andersen is hiring a Business/System Analyst for a major Kazakh bank. The project involves developing a cross-platform mobile banking app and web admin panel.

The customer is one of the oldest and most reliable financial institutions in Kazakhstan, operating in the banking sector for over 30 years. It offers a full range of financial services for both individual and corporate clients, including business lending, mortgages, consumer loans, deposits, payment services, and digital banking solutions. The company focuses on reliability, innovation, and sustainable growth, helping clients achieve their financial goals and contributing to the country’s economic development.

The project is focused on developing a cross-platform mobile banking app and a web-based admin panel. It includes authentication, biometrics, card and wallet tokenization, account and loan management, payments, transfers, QR features, and full Apple ecosystem integration (Face ID, push notifications).

Responsibilities:

• Collecting, analyzing, and formalizing business requirements, documenting them as specifications, user stories, and acceptance criteria.
• Modeling business processes (BPMN, UML, flow charts) and describing system interaction logic.
• Collaborating with development, QA, and architecture teams to translate requirements into technical solutions.
• Organizing workshops, interviews, and discussions with stakeholders.
• Forming and maintaining the product backlog, participating in release planning and roadmap creation.
• Analyzing data, preparing reports and metrics to support managerial decision-making.
• Participating in system architecture design and integration with external services.
• Controlling requirement implementation, preparing test scenarios, and verifying results.
• Ensuring compliance with security and regulatory requirements (GDPR, PCI DSS, PSD2).

Must-haves:

• Experience as a Business or System Analyst in banking or fintech for 5+ years.
• Deep understanding of banking products and processes (cards, accounts, loans, payments, transfers, tokenization).
• Experience integrating internal and external systems, including SWIFT, ERP, and third-party services.
• Knowledge of business analysis and modeling tools (BPMN, UML, ERD, C4).
• Experience working with business process management systems such as Camunda, as well as integrating with systems like Colvir.
• Proficiency in SQL and data analysis skills, experience working with relational and NoSQL databases.
• Experience documenting requirements (BRD, FSD, SRS), preparing user stories and business process diagrams.
• Experience working with mobile (iOS, Android, HarmonyOS) and web interfaces (React/Web UI).
• Understanding of microservice architecture, API-first, REST/gRPC, and event-driven approaches.
• Understanding of SOAP.
• Experience working with Jira, Confluence, Miro, and Figma.
• Knowledge of Agile/Scrum/Kanban methodologies.
• Understanding of infrastructure and DevOps processes: Docker, Kubernetes, CI/CD, Keycloak, Vault.
• Strong analytical and communication skills, ability to collaborate with DevOps, architects, and stakeholders.
• Attention to detail, especially regarding security and regulatory requirements.
• Level of English – Intermediate and above.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Join us!