System Administrator

As an System Administrator, you will respond to routine client hardware/software complications and/or questions. We are looking for an energetic problem solver who is committed to achieving the desired outcomes by any means necessary. This individual should be a self-starter, highly motivated, and eager to add value to a rapidly growing company.

Position is open for a fulltime role in our Gomel office.

Main duties:

• Serve as the first point of contact for users seeking technical assistance in-person, over the phone or email.
• Provide technical assistance and support for issues related to computer systems, software, and hardware.
• Follow up on outstanding requests and ensure timely and satisfactory resolution.
• Install, modify, and repair computer hardware and software.
• Create accounts and configure hardware as part of employee on-boarding process.
• Support and take ownership of managing our mobile phones/devices.
• Manage and monitor internal assets throughout device lifecycle to ensure accurate inventory records.
• Identify and suggest possible improvements on IT systems, processes, and procedures.
• Collaborate with IT operations in the United States and Hungary.
• Other duties may be added or assigned as needed.

Required skills:

• Strong foundational knowledge of Windows operating systems.
• Microsoft Office applications and Office 365.
• Active Directory administration, Windows/Linux Server basics.
• Networking basics: Client PC connectivity, TCP/IP, VPN, DNS, DHCP, Ethernet, Wi-Fi.
• Troubleshooting issues with major web browsers: Chrome, Firefox, Safari, Internet Explorer.
• Deep knowledge of major mobile devices: Google Android, Apple iOS.

• Proficiency in English (B2).
• 2+ years of End User Support experience in a Windows environment.
• Ability to work with users of various levels of computer knowledge.
• Strong technical aptitude and troubleshooting skills.
• Excellent verbal and written communication skills.
• Technical organization skills with an established record of providing outstanding service.
• Proactive, problem solving attitude.

What we can offer you:

• Competitive base salary paid twice a month to your USD bank account
• Your lunch in the office is on us (we order and pay for it)
• Medical insurance (dental care and medicines are included)
• Healthy lifestyle activities compensation (not only sports)
• Discounts from our partners
• Regular corporate events and parties
• Comfortable office and unique team :)