Oral Interpreter (Korean-English)

About the Company
We are a global virtual call center established in 2020, headquartered in St. Petersburg, Florida (USA). The company specializes in translation and localization services, delivering reliable and cost-effective international direct response solutions. We partner with both startups and multinational corporations.

Who We Are Looking For
We are seeking candiates with fluency in English and fluency in Korean.

NOTE: for Uzbekistan citizens only.

We are also open to considering students, provided they can commit fully to the role and achieve a Language Stat test score of 80% or higher.

Responsibilities

• Perform real-time interpretation of doctor–patient dialogues (via online/phone/video), ensuring accuracy and adherence to professional ethics.

• Provide client support in both languages following established scripts and procedures.

• Maintain confidentiality and comply with sensitive data handling protocols.

• Keep concise notes/glossaries and collaborate with shift coordinators.

• Participate in training sessions and quality evaluations.

Requirements

• Native-level fluency in English and in Korean.

• Excellent oral communication skills, with the ability to quickly analyze and convey meaning without distortion.

• High stress tolerance, empathy, and professional ethics in a medical context.

• Availability to work shifts from 8:00 PM to 4:00 AM (local time).

• Willingness to sign an NDA and comply with internal quality protocols.

Nice to Have

• Experience in medical interpretation and familiarity with relevant terminology.

• Background in contact centers, telemedicine, or RSI platforms.

Training & Onboarding
An international trainer will conduct a comprehensive training program covering:

• Medical terminology, ethics, and confidentiality

• Script-based communication and interpreting techniques (simultaneous/consecutive)

• RSI tools and practical communication cases

Final competency assessment and certification will be required for shift assignments. Ongoing QA sessions and glossary/procedure updates are provided.

Technical Requirements (for remote work)

• Stable wired internet connection (50–100 Mbps recommended); backup connection is a plus.

• Professional noise-canceling headset and quiet workspace.

• PC/laptop with at least i5/Ryzen 5, 8–16 GB RAM; webcam and dual-monitor setup preferred.

Conditions

• Work format: office or remote (remote option available).

• Schedule: 8:00 PM – 4:00 AM (rotating shifts as needed).

• Salary: $800–$1200 per month (depending on experience and language portfolio).

• Opportunities for professional growth and transparent performance feedback.