Customer Success Manager

GetSales is an international SaaS product for lead generation that helps companies safely and effectively find clients via LinkedIn and other channels.
A stable, profitable company without investor pressure

We’ve been on the market for 6 years.
Operating worldwide — USA, Europe, Australia, India.
We work with over 50 major clients (IT companies, recruiting agencies), and our base of trial and paying customers keeps growing.

What You’ll Do

• Conduct onboarding and trial calls with clients after the sales team handoff
• Actively help clients complete their trial period and convert to monthly subscriptions
• Support clients post-launch: customer development, upsells, renewals
• Communicate with clients via chats and video calls
• Manage relationships with key accounts
• Manage and grow a portfolio of 30–50 active clients after onboarding

What We Expect

• 2+ years in Customer Success or Account Management
• Strong spoken English (most clients are international)
• Experience working with B2B SaaS clients
• Ability to build trust, handle objections, and upsell

Why You’ll Love Working With Us

• A product clients genuinely value — reliable, secure, and evolving fast

• Remote work with flexible hours and international exposure

• Fast growth and learning — direct collaboration with the co-founder

• Simple processes, open communication, and zero bureaucracy

• Long-term potential to grow into a Customer Success Team Lead role