Responsibilities:
- Recruiting, training, and supervising café staff.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Receiving delivered cafe supplies and verifying that the correct items and quantities have been delivered.
- Taking inventory of café supplies and ordering new stock as needed.
- Resolving customer complaints regarding food quality and customer service.
- Suggesting new menu items based on customers' preferences and feedback.
- Identifying strategies to retain and attract customers.
Requirements:
- Diploma or GED. Bachelor's degree or certification in business administration or business management is advantageous.
- Proven management experience in the hospitality industry.
- A food handler's license. Sound knowledge of food health and safety regulations.
- Strong business acumen.
- Exemplary management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- English language is required.*
*Opportunity to work in international company. This is Indonesian company and you will have opportunity to work directly with foreign managers.