Business Development Manager – Global Shared Services

We are seeking a dynamic and results-driven professional to lead initiatives aimed at attracting multinational corporations across diverse industries — including logistics, finance, IT, insurance, healthcare, and manufacturing — to establish Global Business Services (GBS), Shared Service Centers, or regional delivery hubs in emerging and cost-efficient markets. Leveraging government-backed incentives and ecosystem support programs, your mission is to position the country as a competitive, talent-rich destination for high-value global operations.

As a representative on the international stage, you will play a pivotal role in promoting the region’s advantages to global decision-makers, building long-term partnerships, and facilitating the successful establishment and expansion of GBS centers.

Key Responsibilities:

• Strategic Outreach: Identify and engage with GBS and Shared Services executives (VPs, CXOs, Heads of Operations) to present the location as a competitive destination for global business services.

• Market Positioning: Conduct online presentations, roadshows, and B2B meetings to highlight local advantages — skilled workforce, tax incentives, modern infrastructure, and cost efficiency.

• Relationship Management: Build and maintain long-term relationships with corporate stakeholders, embassies, chambers of commerce, and global site selectors.

• Collaboration: Work closely with government institutions, investment bodies, and private partners to facilitate the onboarding and operational launch of GBS centers.

• Market Intelligence: Analyze global outsourcing and shared services trends to refine investment attraction strategies.

• Representation: Represent the organization and region at international GBS conferences, exhibitions, and networking events.

• Internal Coordination: Collaborate with internal departments (Marketing, Design, PR, Legal, Accounting) to ensure alignment and professional communication.

• Performance Tracking: Monitor KPIs including number of companies landed, jobs created, and service export volumes.

Essential Requirements:

• Fluent English (C1+) – both written and spoken

• Minimum 2 years of experience in international business development, investment attraction, or global expansion

• Proven record of B2B engagement with senior executives and multinational organizations

• Excellent communication, presentation, and negotiation skills

• Ability to work independently and manage multiple international relationships

• Willingness to travel for conferences and business meetings

Preferred Qualifications:

• Familiarity with GBS, SSC, ITO, BPO, and nearshoring models

• Understanding of global location benchmarking and FDI attraction processes

• Experience working with free zones, special economic zones, or innovation parks

• Knowledge of CRM systems (HubSpot, Salesforce) and outreach automation tools

• Additional languages (Russian, Chinese, Arabic, German, etc.) are advantageous

• Background in multinational companies or consulting is a plus

Key Competencies:

• Strategic business development and lead generation

• Relationship building and stakeholder management

• Market research and proposal development

• Presentation and pitching excellence

• Analytical and results-driven mindset

Benefits:

• Competitive salary and performance-based bonuses

• Access to international conferences, forums, and matchmaking events

• Opportunities for global networking and professional growth

• Direct impact on positioning the country as a global business services destination

Work Environment:

• Based at IT Park Uzbekistan, collaborating with the Investment and Global Development divisions

• Target-driven and internationally oriented role with strong visibility

• Frequent interaction with senior executives, global partners, and international institutions