Head of the System and Business Analysts

TBC Bank Uzbekistan, the first digital bank in Uzbekistan and a part of TBC Bank Group PLC, commenced its operations in 2020. Today, the bank is rapidly developing, offering retail banking solutions through its innovative fintech platform. Over 4 million registered users have access to banking services via its mobile application. "Making People's Life Easier" - the core principle of TBC Bank's operations. By advancing digital technologies across all spheres of life, TBC Bank is dedicated to building a bank free from queues, physical offices, bureaucracy, complex terminologies, and lengthy waits.

We are looking for Head of the System and Business Analysts to join our team

Primary Focus:

• Leadership & Mentorship: Provide ongoing guidance, support, and coaching to BAs and SAs, driving skill development and continuous learning within the chapter
• Technical Strategy: Collaborate with senior management to define and implement technical strategies aligned with organizational goals
• Resource Optimization: Proactively manage and optimize resource allocation across projects, ensuring efficient utilization of team capacity
• Solution Design & Implementation: Guide BAs and SAs in designing and delivering effective, scalable, and maintainable technical solutions for complex business processes
• Stakeholder Alignment: Build and maintain strong relationships with stakeholders, ensuring clear communication and alignment on project objectives
• Process Improvement: Continuously identify and implement improvements to BA/SA processes, enhancing efficiency and effectiveness

Qualifications:

• Team Leadership & Management: 4+ years' experience leading and mentoring high-performing BA/SA teams. Proven ability to build collaborative, high-performing teams and foster a culture of continuous improvement
• Mentorship & Empowerment: Demonstrated success in coaching and developing BA/SA team members, increasing their skills and expertise.
• Technical Solutioning: Extensive (4+ years) experience designing and implementing complex, robust technical solutions within business processes. Deep understanding of system architecture, integration, and data flows
• Resource Planning & Management: Proven ability to effectively plan, allocate, and monitor resources, balancing project needs with team capacity
• Business Process Expertise: Proficiency in business process modeling and optimization using tools such as Visio, Lucidchart, and Miro
• Stakeholder Management: Excellent communication and collaboration skills. Experience in managing expectations and building strong relationships with stakeholders at all levels
• Agile Methodologies: Proficiency in Agile frameworks (Scrum, Kanban)
• Languages: Upper-fluent in both English and Russian
• Fintech/Banking Domain knowledge will be added value

Working with us means:

• An open atmosphere and vibrant team life without unnecessary bureaucracy or dress code;
• Medical insurance with extended coverage after the probation period;
• Coverage for conference participation, discounts for English language courses, and access to educational platforms (Coursera, Udemy);
• Internal meetups: lightning & thunder talks;
• High-performance equipment and additional monitors for productive work;
• Class “A” office in the city center
• A multicultural team (Georgia, Russia, Poland, Kazakhstan, Kyrgyzstan, Ukraine, Tajikistan);
• Referral program "Bring a Friend" with bonus opportunities;
• Coffee points for snacks at any time;
• Team-building and sports events that foster team spirit.