Site Technology and Operations Leads

Ташкент, улица Шота Руставели, 19

Описание вакансии

Based in Romania, in the heart of Transylvania, Accesa is a dynamic and innovative technology company with around 1200 employees all around the country.  

With 20 years of experience in turning complex business challenges into growth opportunities, we are a trusted partner for leading brands across sectors such as Retail, Manufacturing, Finance & Banking, as we cover the complete digital evolution journey for our clients— from ideation and requirements setup to software development and managed services.  

Accesa is more than just a workplace; it’s a hub for tech enthusiasts who are passionate about using technology to solve real-world problems. With a customer-centric approach and a focus on growth, we offer an exciting and rewarding environment for IT professionals looking to make a real impact. 

As a fast-growing company, we are expanding our footprint and continuously seeking talented individuals from all around the world, including the Middle East, to join our diverse and inclusive teams. In line with our growth strategy and commitment to creating global opportunities, we are excited to announce the development of a new regional headquarters in Uzbekistan. 

This expansion marks a significant milestone in our journey, enabling us to be closer to our clients and partners in Central Asia while tapping into the region's growing pool of skilled professionals. The new headquarters will serve as a strategic hub for innovation, collaboration, and excellence—reinforcing our commitment to building strong, sustainable tech ecosystems wherever we operate. 

Role description:

We are seeking an experienced Site Technology Operations Lead to drive the growth and operational excellence of our newly established technology hub in Tashkent, with plans to expand across Uzbekistan in the coming years. This pivotal role combines strategic leadership, operational oversight, and technical acumen to build and scale our presence in the region.

As the Local Technology Operations Leader, you will take end-to-end ownership of establishing and expanding our local operations. You will oversee the daily functioning and continuous scaling of the site, ensuring operational readiness, compliance, and alignment with company standards. You will actively contribute to the company’s growth agenda by shaping local organizational structures and delivery capabilities, directly supporting EBITA and revenue objectives.

A key part of your role will be to represent the company in front of local institutions, partners, and at industry events — building a strong brand presence and positioning our hub as a trusted technology partner within the local ecosystem.

You will also be responsible for developing and managing commercial relationships with local service providers, office suppliers, technology partners, and representatives from IT Park Uzbekistan, ensuring sustainable and cost-effective operations. In close collaboration with delivery leadership, you will help design and enable customized delivery strategies for local client projects, ensuring alignment with our global delivery standards and practices.

Also, you will work alongside dedicated functions to ensure that all recruitment & people processes (e.g. onboarding, career development) are followed to the benefit of our employees.

An equally important part of your mandate will be to act as a local community leader: organizing local events, driving engagement through high eNPS, cascading company culture principles from our headquarters into the local context, embedding those principles in the local ecosystem, and contributing to talent retention and reduced attrition.

You will act as a connector between local and global distributed teams, ensuring smooth cross-boundary collaboration, knowledge sharing, and cultural integration. Additionally, you will oversee operational and financial governance by managing local budgets, cost structures, and performance KPIs, reporting directly to senior leadership.

Skills:

Must have:

7+ years of experience in the IT industry, with at least 3+ years in a leadership role managing cross-functional or engineering teams
Proven experience in setting up or scaling new technology hubs/offices, including operational, legal, and logistical aspects
Solid understanding of software delivery processes, including agile practices, engineering lifecycles, and delivery quality metrics
Strong operational management background, including budget oversight, vendor and facilities management, and contract negotiations
Experience in building and maintaining local commercial partnerships (e.g. office providers, technology vendors, or government/IT Park Uzbekistan representatives)
Demonstrated ability to recruit, grow, and retain technical talent in competitive markets
Strong stakeholder management and communication skills, able to influence both executive-level business leadersand technical teams
Ability to align local delivery strategies with company-level growth objectives (EBITA, revenue, and headcount growth)
Hands-on technical background (engineering, DevOps, or data-related) to ensure credibility when supporting delivery discussions
Experience working with different cultures and managing distributed teams worldwide
Fluency in English (written and spoken); fluency in Russian or Uzbek is a strong advantage
Willingness to travel regionally as the hub scales across Uzbekistan

Nice to have:

Experience in leading large-scale transformation or delivery programs across multiple geographies
Previous experience collaborating with government or investment bodies to secure operational or fiscal incentives for new hubs
Familiarity with financial governance, EBITA modeling, and operational cost optimization in a technology delivery context
Exposure to employer branding and community-building strategies to drive eNPS and talent retention
Certifications in leadership, program management (e.g. Project Management Institute, Scrum Alliance), or cloud platforms (Microsoft Azure, Amazon Web Services, Google Cloud)
Prior experience in a startup or scale-up environment, ideally during rapid growth phases
At Accesa:
We nurture genuine connections, encourage an active lifestyle, and support the development of a healthy mindset. Our benefits programme is inspired by Maslow’s hierarchy of needs and is designed to prioritise your overall wellbeing.
To live a wholesome experience inside and outside our offices, we need to take care of our overall wellbeing, from the physical aspect to creating a healthy work-life fusion and looking at learning as a lifelong journey and a shared responsibility between our people and our organisation.

Physical Wellbeing: Our wellbeing program includes medical insurance, In-house fitness trainer available remotely and 1 on 1 remote sessions with our Sports and Health Coach focused on nutrition counselling and tailored training plans.

Work-Life Fusion - Start with at least 21 vacation days (based on seniority), and earn 1 extra day for each completed year of collaboration — up to 29 days — depending on your tenure in the company and/or industry. Enjoy the flexibility to work from both home and the office.

Growth opportunities: we focus on long-term learning programmes that develop both technical and non-technical skills incrementally. Together with your Career Coach you will discuss what are learning resources and platforms you can access in order to develop your skills.