ITSM Business Development Manager

At RixMind, we specialize in IT Asset Management (ITAM) and IT Service Management (ITSM), helping organizations gain visibility, control, and cost-efficiency across their IT environments.

RixMind is a company born from the ITAM and ITSM division of Squalio – global IT service consultant and integrator headquartered in Europe. We are a trusted international team, backed by 10+ years of global experience and hundreds of successful projects, with market leading partners and industry recognitions – with a sharp focus on ITAM and ITSM.

Role Overview
We are seeking a seasoned ITSM Business Development Manager to lead our business expansion in Kazakhstan and other countries. This is a high-responsibility, independent role for a self-driven professional who thrives on building relationships, generating opportunities, and representing RixMind in the market. The successful candidate will combine strong business acumen with a solid understanding of ITSM solutions and technologies.

Key Responsibilities

• Drive new business development and actively identify growth opportunities within the market.
• Build and maintain direct relationships with customers, decision-makers, and partners.
• Represent RixMind at industry events, conferences, and professional gatherings.
• Deliver high-quality presentations and solution pitches to prospective clients.
• Collaborate closely with the international team to align business strategies and ensure delivery excellence.
• Maintain in-depth knowledge of ITSM solutions, industry trends, and customer needs.
• Act as a trusted advisor to clients, positioning RixMind as a leading partner in ITSM and ITAM.

Requirements

• Proven track record in business development, sales, or account management within the IT industry.
• Strong knowledge of IT Service Management (ITSM) and related IT solutions.
• Excellent communication and presentation skills, with the ability to engage at C-level.
• Self-motivated, results-driven, and comfortable working independently.
• Experience in representing companies at professional events and building market presence.
• Fluency in English and Russian; knowledge of Kazakh is a plus.

What We Offer

• Opportunity to play a key role in shaping RixMind’s presence in Kazakhstan.
• High level of independence and responsibility.
• Professional growth prospects, including expansion into new countries and markets.
• Collaboration with an experienced international team recognized for excellence in ITAM and ITSM.