Администратор в отеле Wyndham Bukhara

Responsibilities:

Guest Reception and Check-In/Check-Out:

• Welcoming guests upon arrival and assisting with check-in procedures.
• Verifying guest reservations and processing room assignments.
• Facilitating a smooth check-out process, including handling payments and issuing invoices.

Providing Information:

• Answering guest inquiries about the property, services, and local attractions.
• Recommending activities, restaurants, or transportation options.
• Keeping guests informed about promotions, events, or changes.

Reservations Management:

• Handling phone calls, emails, and online reservations.
• Updating the reservation system with new bookings, modifications, or cancellations.
• Ensuring room availability and managing overbooking situations tactfully.

Requirements:

Experience:

• Familiarity with front desk operations or reservation systems is an advantage.

Technical Skills:

• Proficiency in basic office software (e.g., MS Office or Google Workspace).

Multitasking:

• Ability to handle multiple reservations, guest inquiries, and administrative tasks simultaneously.