Удаленная вакансия в офисе Seattle (WA) - Operator

Responsibilities:
• Handling incoming calls and requests from customers, providing consultations on services and prices, and selling company services.
• Processing requests and assigning jobs to technicians.
• Coordinating the work of technicians and clients, assisting with questions.
• Resolving conflict situations.
• Working with CRM Housecall PRO
Requirements:
• C1/C2 spoken and written English.
• Quick learner with the ability to find information.
• Strong communication skills, friendliness, and a client-oriented approach.
• Proactive attitude and responsibility.
• Confident PC user (office programs, CRM).
• Ability to work from home with a quiet environment, computer, headset with a microphone, and stable internet.
Preferred:
• Experience as an handy man operator/dispatcher, and experience working with HousecallPro.
• Experience with Thumbtack and Yelp.
Compensation and Benefits:
• Schedule: 5-day work week, around 8 hours shift.
• Flat rate up to $300/month plus commission. Highly skilled candidates will be compensated accordingly (Depends on the interview results).
More details will be provided during the interview.