Lead Qualifier / Call Center Manager (English, Hindi & Russian)

Lead Qualifier / Call Center Manager (English, Hindi & Russian)

About Us:
GARANT.iN is a premium international company with over 14 years of experience in investment-based immigration and citizenship planning. Our offices are based in Moscow and Dubai, and our expertise is recognized in major outlets like Forbes, RBC, and Kommersant. We serve high-net-worth individuals with an average ticket size of €350,000+, delivering excellence in service and international mobility solutions.

We are currently seeking a proactive and results-driven Lead Qualifier / Call Center Manager to join our Moscow office. You will be responsible for identifying qualified prospects and scheduling appointments with potential clients — both online and in person.

Key Responsibilities:

• Make outbound calls to warm and cold leads from our global Russian-speaking and international database.

• Identify client needs and assess if they fit our target audience criteria.

• Schedule consultations and in-person meetings.

• Engage with leads via WhatsApp, Telegram, and other messaging platforms.

• Accurately log communication and lead details into our CRM system.

• Meet KPIs on daily call volume and scheduled appointments.

Requirements:

• At least 1 year of experience in sales, telesales, or call center environments.

• Comfortable with high call volumes (up to 100 calls per day).

• Strong communication and persuasion skills.

• Excellent self-organization and time management.

• Fluent in Russian, English, and Hindi — must-have.

• Experience with high-end or premium clientele is a plus.

We Offer:

• Base salary + commission per scheduled appointment + performance bonuses based on closed deals.

• Opportunity to work with a premium product and affluent international clients.

• Timely salary payments and flexible contract options.

• Ongoing mentorship and support from management.

• Access to a structured sales training system: objections handling, negotiation, premium client service.