Support Sales Operations: Contribute to daily sales activities by preparing and managing documents requested for corporate and leisure clients.
Client Communication & Coordination: Serve as the primary point of contact between the sales team and clients - effectively managing inquiries, scheduling meetings, and ensuring smooth flow of information.
Sales Data Management: Maintain and update critical sales data within company systems, including client information, inquiry tracking, and sales performance metrics.
Sales Reporting & Analysis: Assist in generating sales reports, forecasts, and key performance indicators, providing valuable insights to management for informed decision-making.
Interdepartmental Collaboration: Coordinate effectively with other departments, such as revenue management, marketing, and operations, to ensure seamless guest experiences.
Client Relationship Building: Help foster and maintain strong client relationships by actively supporting the sales team in lead follow-up, ongoing communication, and client engagement activities.
Administrative Support: Provide administrative support to the sales department, including scheduling, preparing meeting materials, and organizing sales-related files and records.
Customer Service Excellence: Deliver exceptional customer service by promptly and professionally addressing client inquiries, ensuring a positive and memorable desired guest experience.
Requirements:
Excellent communication and interpersonal skills
Strong work ethic and a positive attitude
Ability to work independently and as part of a team
Proficiency in relevant software such as Microsoft Office/