Summary of Position and Key Responsibilities:
The Housekeeping Coordinator will be responsible for the supervision of a large group of housekeeping staff in activities to ensure cleanliness, orderliness, and attractive conditions of building interiors. This is a temporary role until return of the main employee from maternity leave.
Main Duties and Responsibilities:
- Supervises and coordinates cleaning activities ensuring housekeeping quality standards are maintained;
- Determines work priorities, plans, schedules, assigns and inspects work. Trains and evaluates assigned personnel;
- Routinely inspects and evaluates physical condition of establishment; submits to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space;
- Resolving any staff and student problems or complaints when possible and ensuring management are kept informed;
- Supervises the removal and transport of refuse from assigned areas to appropriate disposal location;
- Responsible for coordinating the offsite cleaning and forward the charges on to the relevant department;
- Manage the in-house laundry service, including the turnaround of bedroom laundry, providing an efficient service;
- Liaise with the maintenance team, work with handyman to fix issues and when required to report any maintenance issues;
- Ensures adequate supplies, materials and equipment are maintained in department; initiates and/or prepares all documentation related to purchase transactions, selects vendors, and manages the ordering process;
- Attend the planning meetings – ensuring that the programmed cleaning service reflects the business requirement for the ahead;
- Ensure the Health & Safety requirements are adhered to by the housekeeping staff, by interprets and translates University policies to team and enforces safety regulations;
- Immediately reporting and documenting to management any observed or known safety hazards, conditions or unsafe practices and procedures;
- To order, maintain and review cleaning materials and stock within the housekeeping department and present reports on a monthly basis;
- Must be available for "On-Call Duty";
- Performs other related duties as assigned or requested.
Required Qualifications and Experience:
- A minimum of Bachelor’s degree;
- Minimum of 2 years in a housekeeping role with at least 1 year in a supervisory role;
- Experience of running a laundry is desirable;
- Previous experience of similar work in a commercial or hotel setting of a comparable standard is an asset;
- Successful candidate must be able to speak, read and write in English, Russian and Kyrgyz languages;
- Knowledge of record keeping requirements;
- Knowledge of MS Office software programs;
- Organizational skills, attention to detail and high accuracy;
- Proven strong communication and negotiation skills, and client orientation, good listening skills;
- The ability to work cooperatively with co-workers, supervisors and with on and off campus contacts;
- The ability to demonstrate a high degree of motivation, tact and diplomacy; use independent judgment and priority setting; good listening and interpersonal skills;
- Must be able to focus on multiple tasks, deadlines and exercising initiative in organizing and completing assignments independently;
- Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.
Applications will be reviewed when received. Early applications are strongly encouraged.
Only shortlisted candidates will be contacted.