Head of Unsecured Lending

We are seeking an accomplished Head of Department Unsecured Lending to lead the growth and innovation of our microloan and consumer credit products. This is a strategic leadership role, ideal for a forward-thinking professional with a proven track record in developing, launching, and scaling unsecured lending products tailored to diverse customer needs. As the Head of Unsecured Lending, you will play a key role in shaping our consumer credit portfolio, driving digital transformation, and expanding our market presence.

Key Responsibilities:

1. Development of New Consumer Loan Products

• Create a strategic growth roadmap for consumer lending, focusing on scalable, customer-centric solutions.

• Conduct thorough market research to identify customer needs and benchmark against competitors.

• Design and launch innovative unsecured microloan products, with a strong emphasis on digital channels.

• Develop tailored products for specific customer segments.

• Collaborate with IT and digital teams to ensure smooth integration into existing platforms.

2. Driving Sales and Expanding Market Share

• Develop and execute strategies to acquire new customers, especially via digital platforms.

• Define and monitor key performance indicators (KPIs) to meet sales and growth objectives.

• Analyze the sales funnel and optimize it to improve conversion rates.

• Streamline the customer journey to ensure a simple and intuitive loan application process.

• Introduce advanced technologies for automated application processing and credit evaluation.

• Use data analytics to personalize offers and improve conversion.

• Launch promotional campaigns and special offers to drive customer acquisition.

• Develop loyalty and reward programs for both customers and internal teams.

3. Enhancing Profitability of Consumer Loan Products

• Monitor the profitability of lending products and suggest areas for optimization.

• Set competitive interest rates and terms to attract a wide customer base.

• Develop complementary products and services to drive additional revenue.

4. Expansion of Alternative Sales Channels

• Establish strategic partnerships with online retailers and other digital ecosystems.

• Track the performance of alternative sales channels and adjust strategies accordingly.

What We’re Looking For:

• Proven experience in unsecured consumer lending, digital product development, and strategic leadership.

• Strong analytical skills, including data interpretation and customer insights.

• Demonstrated leadership and team management capabilities with measurable success.

• In-depth understanding of digital channels and alternative distribution models.

• Excellent communication and stakeholder management skills.

Why Join Us?
This is a unique opportunity to lead consumer lending initiatives in a fast-paced and innovative environment. We offer competitive compensation, professional development opportunities, and a collaborative culture that values innovation, customer focus, and impact.

Ready to shape the future of consumer credit?
Apply now and be part of our mission to redefine microloans and unsecured lending.