L1 Technical Support Specialist

Overview:

We continue to expand the team and is looking for a L1 Technical Support Specialist.

We need a true, experienced and accomplished professional who shares our culture and values.

Key responsibilities:

• Processing customer requests in Jira service desk system
• Maintaining the project infrastructure
• Working with code and project configuration files in GitLab
• Interaction with related departments

Requirements:

• Higher or incomplete higher education, preference for graduates of technical universities
• Independence and responsibility
• Ability to work in a team
• English proficiency at B1 or higher
• Excellent communication skills in Russian

What we offer:

• Full-time work opportunities and flexible working hours
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events

About us:

We are an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! We are a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by our company receive numerous awards and accolades from industry media.

Our Mission:

Changing the iGaming industry through technological innovation.