Project Manager / Business Analyst

We are seeking a skilled and experienced Project Manager / Business Analyst to oversee our Maintenance and Support Team. This role demands a hands-on experience in facilitating Scrum events, who can adeptly engage with clients to prioritise tasks. The ideal candidate will excel in navigating a stressful environment with changing priorities and be keen to explore opportunities for automation and optimisation of the existing processes with their team.

Responsibilities:

• Act as the main point of contact for stakeholders, fostering strong communication and collaboration;
• Elicit, analyse, and refine business and technical requirements for project success;
• Develop comprehensive project plans, release roadmaps, and prioritise tasks based on business goals and needs;
• Resolve customer queries and product or service problems by clarifying the customer's complaint: determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution;
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;
• Manage team workload and coordinate internal resources for optimal project delivery;
• Plan, monitor, and adjust project activities as needed for successful execution;
• Lead and guide team activities within an agile framework;
• Oversee project delivery, ensuring deadlines, costs, and quality are met.

To excel in this role, you will need:

• At least 1.5 years of experience in a relevant position in IT outsourcing sphere;
• Demonstrated ability to perform market and competitor analysis, requirement analysis, road-mapping, and feature prioritisation;
• Strong critical thinking and problem-solving skills to analyse business needs and propose effective solutions;
• A deep understanding of project management methodologies, including Agile (Scrum, Kanban), Waterfall, and Hybrid approaches;
• Proficiency in using project management tools like Jira & Confluence;
• Familiarity with AI tools like ChatGPT, Perplexity, and other AI-driven assistants to facilitate and improve project management activities, such as task automation, documentation enhancement, and decision support;
• Exceptional communication (both spoken and written), negotiation, and interpersonal skills;
• Fluent written and spoken English (Advanced level) is a must.

Would be an advantage:

• PSM I or PSM II certification that reflects a solid grasp of Scrum methodologies.

Working with us means:

• A motivated and highly professional team to work with;
• A modern business center located in Minsk, just a five-minute walk from the subway, or work remotely;
• Working schedule from 11:00 to 20:00 GMT+3;
• Performance review;
• Possibility of training and obtaining certifications;
• Program of corporate bonuses and discounts;
• Taking part in corporate events to foster a team spirit.

Join us!

https://gsz.gov.by/registration/employer/vacancy/1510151/detail-public/