Sales Manager / Менеджер отдела продаж

The Four Seasons Hotel Moscow is looking for Sales Manager with strong leadership, Interpersonal and negotiation skills, creativity in connecting with decision-makers, can-do attitude and passion for service.

Responsibilities

• To ensure that direct sales activities are focused on generating the highest possible RevPar for the overall hotel’s success. This position requires a high degree on independent judgment and discretion on decision-making;
• Develop and implement strategies to exceed financial results and drive market share;
• Act as the customer expert and customer advocate at the hotel. Ensure sales and marketing information provided to the operations departments is timely, accurate and enables property to meet or exceed guest expectations, create customer loyalty and grow market share;
• Know the business, the competition, the clients and customer trends;
• Follow up on all business inquiries and leads and qualify business to generate room nights and impact RevPar performance;
• Impact sales production to ensure maximum account penetration;
• Achieve monthly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined;
• Manage annual contracting process for each individual targeted account including account and market intelligence and pricing recommendations to maximize hotel profitability;
• Respond and maintain effective correspondence with all potential and existing clients;
• Follow up on all pending and currently booked business details;
• Produce monthly sales recaps of market achievement based upon marketing plan objectives;
• Initiates booking feedback as needed with the DOS, DOM and GM during the sales process up to and including contract.

Required Skills and experience

• University degree;
• Luxury hotel Sales preferred (minimum of 3 years) - Proven sales track record a plus;
• Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected;
• Strong decision making, selling, negotiation and interpersonal skills;
• Be able to make quick decisions and work in a hectic and diverse work environment;
• Strong ability to prioritize, organize, and manage competing priorities;
• Possess problem solving skills;
• Must be able to build and maintain business relationships;
• Excellent reading, writing, and oral proficiency in the Russian and English languages.

Conditions:

• Registration in accordance with the Labor Code of the Russian Federation;
• Provision of meals in the restaurant for employees;
• Provision of voluntary health insurance after passing the probationary period;
• Work schedule - 5/2 (9 to 6);
• Corporate trainings;
• The opportunity to grow and develop in the best hotel in Moscow